Your Return Request Has Been Received
Thank you for submitting your return request. Our team will review your order information, delivery date, equipment condition, supporting photos, and applicable return terms.
Please do not ship the equipment or any component at this time.
Submitting a return request does not mean that the return has been approved. If your request is approved, Mico Aes will provide written Return Authorization, the applicable return address, and return shipping instructions.
We may contact you if additional information or documentation is required.
What Happens Next?：
1 — Request Review
We review your order and return eligibility.
2 — Additional Information, If Required
We may contact you for additional information or photos.
3 — Return Authorization
If approved, you will receive written return instructions and the applicable return address.
4 — Return & Inspection
After the authorized return is received, the equipment will be inspected according to the applicable return terms.
5 — Resolution
The applicable refund, exchange, or other approved resolution will be processed according to the agreed return terms.