Professional & Zuverlässige Logistik:

Unser Team hat mehr als 12 Jahre Handelserfahrung im Import/Export in der Schönheitsmaschinenbrancheund wir haben erfolgreich in mehr als 125 Länder weltweit exportiert.

Our packaging process ensures your products arrive safely and in perfect condition. After passing rigorous quality control tests, each Mico Aes machine is packed in a highly durable Aesthetic Equipment Shipping & Lieferung

Reliable Worldwide Delivery — Free Shipping to the USA

Mico Aes provides professional international shipping for aesthetic equipment to customers worldwide, with FREE standard shipping available to eligible orders in the United States.

With more than 12 years of import and export experience in the beauty equipment industry and shipments to customers in 125+ countries and regions, our team understands the logistics requirements of shipping professional aesthetic equipment internationally.

From equipment inspection and protective packaging to international transportation, tracking, customs documentation, and final delivery, we help make the shipping process clear and efficient.

GET A SHIPPING QUOTE

CHECK FREE U.S. SHIPPING

Free Shipping to the USA

Professional Aesthetic Equipment Delivered to U.S. Customers

Mico Aes bietet FREE standard shipping to eligible delivery addresses in the United States on eligible aesthetic equipment.

This helps U.S. med spas, aesthetic clinics, beauty salons, independent practitioners, and equipment distributors better understand their total equipment investment before ordering.

Simply provide us with:

Machine Model + U.S. ZIP Code

and our team will confirm free-shipping eligibility and the estimated delivery time before you place your order.

Free U.S. Shipping May Include

For eligible orders:

International transportation to the United States
Professional export packaging
Door-to-door delivery where applicable
Shipment tracking or logistics updates where available
Delivery coordination

There is no separate standard shipping charge for an order when Free U.S. Shipping is specifically confirmed in your quotation or Proforma Invoice.

CHECK FREE U.S. SHIPPING ELIGIBILITY →

Which Equipment Qualifies for Free U.S. Shipping?

Free U.S. shipping is available on eligible Mico Aes professional aesthetic equipment, which may include selected:

Diodenlaser -Haarentfernungsmaschinen
Pico Laser Systems
CO₂ Fractional Laser Systems
RF-Mikronadelgeräte
HIFU-Systeme
Monopolar RF Systems
HIFEM / EMS Body Sculpting Machines
Cryolipolysis Systems
Body Contouring Machines
Hydrodermabrasion Systems
Haut & Hair Analysis Systems
Pelvic Floor EMS Systems
Other eligible aesthetic equipment

Eligibility depends on the specific machine, configuration, quantity, package dimensions, and destination.

Your quotation or Proforma Invoice will clearly confirm whether free shipping applies to your order.

U.S. Delivery Coverage

Free standard shipping is available to eligible U.S. delivery addresses.

Special conditions or additional charges may apply to:

Alaska
Hawaii
U.S. territories
Remote or limited-service areas
Oversized shipments
Bulk orders
Expedited delivery
Special delivery requirements

Please provide your ZIP code before ordering so our team can confirm the available shipping option.

Estimated Delivery Time to the USA

Standard equipment is generally prepared for shipment within approximately:

2–5 Business Days

after payment and order confirmation.

After dispatch, U.S. transit time varies according to the machine, destination, logistics route, customs processing, and final-mile carrier.

For many standard shipments, estimated transit time is approximately:

3–10 Business Days After Dispatch

Some large machines, freight shipments, customized orders, or special delivery routes may require additional time.

Delivery estimates are not guaranteed arrival dates.

Your sales representative can provide an estimated delivery schedule for your specific machine and ZIP code before ordering.

Does Free U.S. Shipping Include Duties & Taxes?

Free shipping refers to the transportation cost unless otherwise specifically stated in your quotation or Proforma Invoice.

Depending on the shipping arrangement, import duties, taxes, customs clearance, brokerage fees, or other government charges may apply separately.

For selected U.S. orders, DDP or duty-inclusive door-to-door shipping options may be available.

If a duty-inclusive option is provided, the applicable inclusions will be clearly stated in your quotation or Proforma Invoice.

We recommend confirming the exact shipping terms before payment.

ASK ABOUT U.S. DDP DELIVERY →

Weltweiter Versand

In addition to the United States, Mico Aes ships professional aesthetic equipment to customers in markets around the world.

Major destinations include:

Kanada
Vereinigtes Königreich
European Union
Australien
Neuseeland
United Arab Emirates
Japan
South Korea
Southeast Asia
Mexiko
Latin America
Middle East
Other supported international destinations

Shipping availability and delivery methods depend on the destination, equipment, and local import requirements.

Not sure whether we can deliver to your location?

Send us your:

Country + City + Postal Code + Machine Model

and we will check the available shipping options.

CHECK SHIPPING TO MY COUNTRY →

How Our Shipping Process Works

01 — Order Confirmation

Once your order is confirmed, we verify the equipment configuration and delivery information.

This may include:

Machine model
Handpieces and accessories
Menge
Stromspannung
Plug type
Software language
Logo / OEM requirements
Recipient information
Shipping address
Contact number

We recommend reviewing all information carefully before shipment.

02 — Machine Preparation

Your equipment is prepared according to the confirmed order.

Standard orders are generally prepared within approximately 2–5 business days after payment and order confirmation.

Customized, OEM, bulk, or special-configuration orders may require additional preparation time.

03 — Quality Inspection & Testing

Before shipment, applicable Mico Aes equipment undergoes quality inspection and functional testing.

Depending on the machine, this may include:

Power-on testing
User interface inspection
Handpiece testing
Applicator testing
Cooling-system testing
Water-circulation testing
Energy/output testing
Accessory inspection
Appearance inspection
Final functional testing

Applicable pre-shipment machine testing videos may also be provided.

VIEW OUR QUALITY CONTROL PROCESS →

04 — Professional Export Packaging

Professional aesthetic machines require strong protection during international transportation.

After inspection and testing, applicable equipment is securely packed using reinforced export packaging.

Depending on the machine, packaging may include:

Protective wrapping
Shock-absorbing foam
Reinforced cartons
Metal-and-wood protective cases
Flight cases
Separate handpiece protection
Accessory compartments

For applicable machines, our reinforced packaging may use a metal-and-wood structure with internal foam protection to help reduce the risk of impact damage during international transportation.

Packaging specifications vary according to machine size, weight, and shipping method.

05 — International Shipment

Once the equipment has passed inspection and packaging is complete, the shipment is handed over to the selected logistics provider.

Depending on the destination and shipment type, logistics providers may include:

DHL
UPS
FedEx
EMS
International air freight providers
Sea freight providers
Local delivery partners
Specialized logistics providers

The final shipping provider is selected according to destination, machine size, freight route, delivery requirements, and available logistics services.

06 — Tracking & Lieferung

Once tracking information becomes available, it will be provided to the customer.

Depending on the shipping method, you may receive:

Courier tracking number
Freight reference number
Logistics status updates
Local delivery tracking information

For freight shipments, tracking updates may differ from standard express courier tracking.

Versandmethoden

We offer multiple shipping methods depending on the destination and equipment.

International Express

International express shipping is suitable for many small and medium-sized machines, accessories, and spare parts.

Common carriers may include:

DHL · UPS · FedEx · EMS

Vorteile

Fast international transit
Door-to-door service in many destinations
Online tracking
Suitable for many standard aesthetic machines
Convenient for accessories and replacement parts

Estimated transit time varies by destination.

Air Freight

Air freight is suitable for larger professional machines, multiple-machine orders, and shipments where express courier service is not the most practical option.

Available arrangements may include:

Airport-to-airport
Airport-to-door
Door-to-door where available

Vorteile

Faster than ocean freight
Suitable for larger equipment
Competitive for selected destinations
Flexible freight options

Typical air-freight transit may be approximately 7–15 business days, depending on route, customs clearance, and final delivery arrangements.

Sea Freight

Sea freight is generally suitable for:

Large machines
Multiple-unit orders
Distributor orders
Bulk shipments
Large-volume OEM orders

Vorteile

Lower freight cost for large shipments
Suitable for heavy equipment
Suitable for distributor and wholesale orders

Sea freight normally requires substantially more time than express or air transportation.

Typical delivery may take approximately 20–40+ days, depending on destination, sailing schedule, port processing, customs clearance, and inland transportation.

Small Parcel Shipping

For lightweight accessories, consumables, or selected spare parts, small-parcel or air-mail shipping may be available.

This method is generally not recommended for large professional aesthetic machines.

Order Processing vs. Shipping Time

It is important to distinguish between:

Processing Time

The time required to prepare, inspect, test, and package your order before shipment.

Typical standard order processing:

2–5 Business Days

Transit Time

The time between carrier pickup and delivery.

Transit time varies according to:

Destination
Shipping method
Customs clearance
Local delivery network
Freight conditions

Total Delivery Time

Processing Time + Transit Time

Customized equipment, OEM orders, bulk orders, and special configurations may require additional preparation time.

Estimated International Transit Times

The following are general estimates after shipment and are not guaranteed delivery dates.

Vereinigte Staaten

Approximately 3–10 business days for many standard shipping routes.

Major International Markets

Approximately 5–15 business days for many destinations using express or suitable air-based shipping.

Other International Destinations

Approximately 8–25 business days may be required depending on location and logistics route.

Sea Freight

Approximately 20–40+ days, depending on destination and route.

For the most accurate estimate, contact us with your machine model and complete destination.

GET MY DELIVERY ESTIMATE →

Shipping Costs

For destinations outside eligible U.S. free-shipping orders, shipping costs are calculated individually.

Shipping cost depends on:

Maschinengewicht
Package dimensions
Volumetric weight
Menge
Destination
Shipping method
Freight provider
Remote-area charges
Special delivery requirements

International couriers typically calculate chargeable weight based on the greater of:

Actual Gross Weight

oder

Volumetric Weight

Freight rates change over time, so final shipping costs are confirmed when your quotation or order is prepared.

Customs Duties, Taxes & Import Fees

Customs requirements vary by destination country and product.

Unless your quotation or Proforma Invoice specifically states otherwise, the buyer may be responsible for applicable:

Import duties
VAT / sales taxes
Customs clearance charges
Brokerage fees
Port or airport fees
Other government or destination charges

We do not use fixed worldwide tax percentages because applicable rates depend on the destination, product classification, declared value, local regulations, and current customs policies.

For selected countries and products, customs-assisted or duty-inclusive shipping options may be available.

Please contact us before ordering if you require a specific customs or delivery arrangement.

Customs Clearance Support

Depending on the shipping method, customs clearance may be handled by:

The recipient
Courier
Customs broker
Freight forwarder
Logistics partner
Mico Aes-arranged logistics service where specifically agreed

If customs authorities or the logistics provider require commercial shipping documentation, Mico Aes can provide available documents relating to the order.

Dazu können gehören:

Commercial Invoice
Packliste
Product information
Shipping information
Other applicable commercial documents

Market authorization, product registration, professional licensing, or import permits required by the destination country remain subject to local regulations.

Shipping Address Requirements

Please provide a complete and accurate physical delivery address.

Normally required:

Recipient full name
Company / Clinic name, if applicable
Street address
City
State / Province
ZIP / Postal Code
Land
Telephone / WhatsApp
Email address

P.O. Boxes

Professional aesthetic machines generally cannot be shipped to P.O. Box addresses.

Please provide a valid physical residential, commercial, clinic, salon, or business address.

Address Changes

If you need to change your shipping address, contact us as soon as possible.

Before shipment, we will try to update the delivery information where possible.

Once a shipment has been dispatched, address changes may be restricted by the carrier and may result in:

Re-routing charges
Address correction fees
Delivery delays
Additional freight charges

Customers are responsible for providing complete and accurate shipping information before dispatch.

Remote Areas & Special Destinations

Some destinations may require special logistics arrangements.

Dazu können gehören:

Remote islands
Rural areas
Limited-service ZIP/postal codes
Restricted delivery zones
Countries with complex customs requirements

Possible additional requirements include:

Remote-area surcharge
Longer transit time
Airport pickup
Port pickup
Customs broker
Specialized freight provider

Verfolgen Sie Ihre Bestellung

After shipment, tracking information will be provided where available.

Depending on the shipping method, tracking may be available through:

DHL
UPS
FedEx
EMS
Assigned freight provider
Local delivery partner
Mico Aes order tracking

TRACK YOUR ORDER →

Please note that freight tracking may update less frequently than standard courier tracking.

Receiving Your Equipment

When your equipment arrives, we recommend inspecting the shipment promptly.

Before Opening

Check the external packaging for:

Severe impact
Crushing
Punctures
Broken case
Water damage
Missing packages
Other visible damage

If possible, photograph any visible damage before opening the package.

After Opening

Überprüfen:

Machine model
Machine appearance
Handstücke
Applikatoren
Zubehör
Menge
Included components

Keep the original packaging until the equipment has been inspected and initial setup has been completed.

What If My Shipment Arrives Damaged?

If you notice shipping damage:

01 — Take Photos & Video

Document:

Outer packaging
Shipping label
Damaged areas
Protective case
Internal packaging
Maschine
Affected components

02 — Keep All Packaging

Do not discard the shipping carton, case, foam, labels, or other packaging until the issue has been reviewed.

03 — Contact Mico Aes Promptly

Provide:

Bestell-ID
Tracking number
Photos
Video
Description of the damage

04 — Follow the Claim Procedure

Depending on the carrier and shipping arrangement, additional information may be required for a freight or insurance claim.

Mico Aes will assist with available order and shipping documentation needed for the investigation.

Lost or Missing Shipments

If tracking suggests that a shipment may be lost in transit, contact Mico Aes promptly.

We will work with the applicable logistics provider to request an investigation.

The investigation and available resolution depend on:

Shipping method
Carrier
Tracking history
Delivery evidence
Insurance arrangement
Applicable shipping terms
Circumstances of the shipment

Mico Aes will assist customers with available shipping and order documentation during the investigation.

Tracking Shows Delivered, but I Cannot Find the Shipment

If tracking shows Delivered but you cannot locate the shipment:

Check the complete delivery location
Ask reception, front desk, security, colleagues, staff, or household members
Check whether the carrier left the shipment in an authorized receiving area
Review available Proof of Delivery
Contact the carrier
Contact Mico Aes with the tracking information

For high-value equipment, we strongly recommend arranging for a responsible person to be available at the delivery location.

A signature may be required for some shipments.

Refused or Unclaimed Shipments

If a shipment is refused, unclaimed, or cannot be delivered because the recipient does not complete required customs or delivery procedures, additional costs may arise.

Dazu können gehören:

Original shipping cost
Return shipping
Customs charges
Import duties
Storage fees
Carrier handling charges
Re-delivery fees

Any applicable refund will be assessed after the shipment has been returned and the actual logistics, customs, storage, and related costs have been confirmed.

VIEW RETURNS & REFUNDS POLICY →

Shipping for Distributor & Bulk Orders

Mico Aes provides flexible shipping solutions for distributors, wholesalers, clinic groups, and multi-machine orders.

Depending on the order, available options may include:

Express shipping
Consolidated air freight
Air cargo
Sea freight
Customer-nominated freight forwarder
Other suitable logistics solutions

For bulk orders, provide:

Product Models

Menge

Destination

Preferred Shipping Method

Required Delivery Timeline

and our team can recommend an appropriate freight solution.

REQUEST A DISTRIBUTOR SHIPPING QUOTE →

Shipping for OEM & Private Label Orders

OEM and private-label equipment may require additional preparation time before shipment.

Before dispatch, applicable customized elements may be checked, including:

Logo
Machine housing
Farbe
Startup screen
Schnittstelle
Software language
Labels
Verpackung
Benutzerhandbücher
Zubehör
Machine configuration

Your sales representative will confirm the estimated preparation and shipping schedule for the project.

LEARN ABOUT OEM & PRIVATE LABEL →

Häufig gestellte Fragen

Do you offer free shipping to the United States?

Yes. Mico Aes offers free standard shipping on eligible aesthetic equipment to eligible U.S. delivery addresses.

Provide your machine model and ZIP code to confirm eligibility before ordering.

Is shipping really free for U.S. orders?

When Free U.S. Shipping is confirmed in your quotation or Proforma Invoice, there is no separate standard transportation charge for the eligible order.

Special destinations, expedited delivery, oversized shipments, bulk orders, or special delivery requirements may be subject to different terms.

Does free U.S. shipping include customs duties and taxes?

Nicht unbedingt.

Free shipping refers to transportation unless your quotation or Proforma Invoice specifically states that customs clearance, duties, taxes, or other destination charges are included.

Duty-inclusive or DDP delivery options may be available for selected orders.

Do you ship throughout the United States?

We can ship eligible equipment to many U.S. destinations.

Additional conditions may apply to Alaska, Hawaii, U.S. territories, remote areas, and certain oversized shipments.

Provide your ZIP code to confirm availability.

How long does delivery to the USA take?

Standard equipment is generally prepared within approximately 2–5 business days.

After shipment, many standard U.S. routes take approximately 3–10 business days in transit.

Actual delivery time depends on the machine, destination, customs process, and logistics route.

Do you ship internationally?

Ja.

Mico Aes ships professional aesthetic equipment to customers in markets worldwide, subject to product, logistics, customs, and destination restrictions.

Which shipping companies do you use?

Depending on the order and destination, logistics providers may include DHL, UPS, FedEx, EMS, international air freight companies, sea freight providers, and local delivery partners.

Can you provide door-to-door delivery?

Door-to-door delivery is available for many destinations and products.

Availability should be confirmed for the specific machine and delivery address.

Can you provide DDP shipping?

DDP or other duty-inclusive logistics solutions may be available for selected products and destinations.

Can I use my own freight forwarder?

Yes, customer-nominated freight forwarders may be accepted for applicable orders, particularly distributor, wholesale, and bulk shipments.

Please confirm the arrangement before ordering.

Do you ship to P.O. Boxes?

Professional aesthetic machines generally cannot be delivered to P.O. Boxes.

Please provide a complete physical delivery address.

Will I receive tracking information?

Yes, tracking or shipment-reference information is provided where available after dispatch.

What should I do if my shipment arrives damaged?

Photograph and record the packaging and equipment immediately, keep all original packaging, and contact Mico Aes with your order and tracking information.

What happens if customs contacts me?

Follow the instructions from the carrier, customs broker, or customs authority.

If commercial documentation relating to your order is required, contact Mico Aes and we will provide available supporting documents.

Get a Shipping Quote

Want to know your shipping cost and estimated delivery time?

For U.S. customers, we can also check whether your order qualifies for FREE U.S. SHIPPING.

Please provide:

Machine / Model *

Quantity *

Land *

City *

State / Province

ZIP / Postal Code *

Company / Clinic

E-Mail *

Phone / WhatsApp

Preferred Shipping Method

Additional Requirements

U.S. Customer?

Enter your ZIP code + machine model and we’ll confirm whether your equipment qualifies for free standard shipping.

GET MY SHIPPING QUOTE

CHECK FREE U.S. SHIPPING