Our Service | OEM, Market, Training & After-Sales Support | Mico Aes
Our Service

A complete service system for beauty equipment projects.

Guangzhou Mico Aesthetic Technology Co., Ltd. is a professional manufacturer of professional beauty equipment and home-use devices. We continue to develop new technologies and new products.

For partners seeking an experienced and creative enterprise to support a new-product launch, Mico Aes provides OEM, ODM, market, training, and after-sales services.

Service operations Project support active

From product development to long-term operation.

Coordinate manufacturing, market support, training and maintenance through one professional equipment partner.

OEM & ODMTechnology and customization
MarketPromotion and operation support
TrainingTheory and practical guidance
After-salesInstallation and maintenance
OEM & ODM Service

Develop and customize professional beauty equipment.

We provide OEM & ODM service covering technology development and product customization for professional beauty equipment and home-use devices.

Technology areas covered

The original service content lists the following technology areas:

  1. Cryolipolysis fat freeze
  2. HIEMT / EMSculpt
  3. Velashape technology
  4. Radio frequency technology
  5. Cavitation RF slimming technology
  6. Lipo laser
  7. HIFU Machine
  8. Laser Machines
  9. Multi-functional beauty equipment
  10. Home-use beauty

OEM & ODM services mainly include

  • Software changes: adding a customer logo, designing the interface, and adding small-language options.
  • Machine-shape design: developing a customized machine appearance.
  • Specific packaging design: customizing packaging style, material and logo.
Market Service

Support your product after it reaches the market.

Mico Aes provides market-oriented support intended to help customers understand demand, operate projects and promote equipment more effectively.

01

Market Data Support

Market data support, including promotional copywriting, authorized cards, posters, videos and other promotional materials.

02

Market Operation Support

Provide customers with a suitable operation scheme for current beauty-equipment demand and help them locate the project market direction quickly.

03

Market Operation Training

Provide timely, accurate and applicable internal operation training, including a fundamental understanding of project-operation details.

04

Practical Marketing Activities

Support practical marketing activities, promote project development and help customers work toward better promotional results.

05

Price Protection

Protect the product price during the corresponding period according to an agreement and contract.

06

Seasonal Promotion Support

Based on the characteristics of your market, Mico Aes tries to assist with marketing and advertising support and provide effective promotional programs for seasonal equipment campaigns.

After-Sales Service

Support for use, installation, adjustment and maintenance.

Main Service Items: Teach and support beauty-device use, installation, adjustment, maintenance and related service needs.

92%Quality aim stated in the original content: customer satisfaction is not less than 92%.

Service Ideal

Service tenetService is foremost.
Service aimCustomer satisfaction.
Service consultationFriendly, patiently.
Service wayQuick response.
Service sloganInspire our customers with our efforts and endeavors.

Service Type

Telephone counseling, online counseling and local counseling.

Maintenance Service

  1. Guarantee: The host is covered for 12 months from the day you bought the product. We provide maintenance service if there is any fault, and three months for the treatment handle.
  2. If you have any problem while using our product, please contact us by telephone, fax, network or e-mail. We will answer within one hour and solve your problem as soon as possible.
  3. We take charge of our product quality under regular use. We provide free parts for maintenance if the host has a defect, except for shipping costs. After the warranty period, we only charge the cost price for spare parts and shipping costs.

Items Outside the Maintenance Range

If any of the following happens, customers will not enjoy the maintenance range:

  1. Beyond the warranty period.
  2. Damage caused by abnormal use, maintenance or repair.
  3. Damage caused by force majeure.
  4. Some consumable spare parts, such as a lamp, filter or handpiece.
The warranty and maintenance terms above are reproduced from the supplied source and should be confirmed for each model and current policy before publication.
Training Service

Training that combines theory and practical operation.

With six years of industry experience in industry-leading enterprises, our team also has a comprehensive training system for customers.

To satisfy the needs of different customers, professional engineers in each field carry out one-to-one theoretical and practical training covering the operation of the equipment.

Training content can be adapted to the customer's interests and study goals.

If you cannot attend on-site training, the company will also open an online training platform through online video training guidance.

In addition, all training courses are free, according to the supplied service information.

Cryolipolysis fat freezeCellulite reduction
Velashape technologyCellulite reduction
Radio frequency technologySkin rejuvenation, cellulite reduction, face lifting
Cavitation RF slimming technologyCellulite reduction
Lipo laserCellulite reduction
Multi-functional beauty equipmentSkin rejuvenation, cellulite reduction, face lifting, cellulite reduction
Home-use beautySkin rejuvenation, cellulite reduction, face lifting, cellulite reduction
SlimmingFace, arm and abdomen
Material Download

Request the latest catalog and product information.

To request an electronic sample book, please contact our sales staff. You can also ask for the latest catalog or e-mail [email protected].

Ask for the Latest Catalog
Service questions

Frequently Asked Questions

The following answers retain the delivery, sample, stock and transportation-support information from the original page.

How long will it take to execute my order?

It depends on the order quantity and model. Our standard delivery time is 3–7 business days. We will notify you of the estimated delivery time after payment.

How much is the shipping fee?

It depends on the size and weight of your order and the shipping method. When asking about shipping, we will need details such as your ZIP code, order model and quantity, and your preferred shipping method.

Do you provide samples?

Yes, we can provide samples of all listed items. We can send samples by DHL, FedEx, EMS, UPS or to your warehouse.

Do you have products in stock?

Yes, we offer expedited shipping for most products.

Will you support us if the machine breaks down during transportation?

Our customers generally buy insurance before shipment to avoid losses caused by rough shipping by some international express services. We will help you settle your claim with your insurance company so you can get your money back in time. Please do not worry about this.

Contact us

Let us help you plan the next service step.

If you have questions about OEM/ODM development, market support, training, maintenance, spare parts or equipment operation, contact the Mico Aes team.

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