What payment methods does Mico Aes accept?
Depending on the order, we may accept bank transfer, PayPal, credit card through supported payment platforms, Western Union, MoneyGram or other confirmed payment methods.
Which payment method is recommended for large orders?
Bank transfer is generally recommended for high-value equipment, distributor, bulk and OEM orders.
Can I pay by credit card?
Credit-card payment may be available through supported payment providers such as PayPal. Availability and transaction limits depend on the order and payment provider.
Can I pay with PayPal?
PayPal may be available for eligible orders. Please confirm availability with our team before payment.
How long does a bank transfer take?
International bank transfers typically take several business days, depending on the sending bank, intermediary banks, country and currency.
When will you start processing my order?
Order preparation begins after the applicable payment has been received or verified according to the agreed payment terms.
Will I receive an invoice before payment?
For direct equipment orders, Mico Aes can provide a Proforma Invoice showing the confirmed product, configuration, pricing, shipping terms and payment instructions.
Can I change my order after payment?
Contact us immediately. Whether changes are possible depends on whether production, customization, preparation or shipment has already started.
Can I cancel an order after it has shipped?
A shipped order normally cannot be cancelled as an unshipped order. Return requests after delivery are handled according to the applicable Returns & Refunds Policy.
What should I do if my payment is pending?
Check your bank or payment provider first. If you are unsure whether payment was completed, contact Mico Aes before attempting another payment.